A-Z Premium Voice uses quality based routing to ensure call quality. This ensures the highest quality transmission for all calls, to or from land lines, cellphones, IP phones, computers, and other communication devices. A-Z Premium Voice is the high-end service class in the SmartBridge ( ISO 9001: 2008 ) voice portfolio. It is the natural choice for quality-conscious carriers and mobile operators who want to provide the best possible services to their regional and domestic customers at stable, competitive prices.
How it works
Calls originating from your network arerouted to any destination worldwide,using the networks of local and regionalthird-party carriers.
Quality
To ensure service quality, SmartBridge Trading Solutions ( ISO 9001: 2008 ) routing team proactively monitors key performance indicators to ensure call quality meets preset service requirements. These key performance indicators include:
- Answer seizure ratio (ASR)
- Network efficiency ratio (NER)
- Calling Line Identification (CLI)
- Post-dial delay (PDD)
- Post-gateway delay (PGD)
- Average length of call (ALOC)
CLI Assurance
CLI Assurance, a unique quality assurance feature of SmartBridge A-Z Premium Voice, guarantees end-to-end delivery of CLI to select destinations worldwide.
Delivery of CLI ensures that cellphone users can access voice mail and other services while they are abroad. This improves the quality of service, raises service availability, and results in higher calls completion and more revenue.
Connectivity options
SmartBridge offers two connectivity options for international voice termination: Switch Connect and VoIP Connect.