An evolving communications technology architecture which automates and unifies all forms of human and device communications in context, and with a common experience. Its purpose is to optimize business processes and enhance human communications by reducing latency, managing flows, and eliminating device and media dependencies.
SmartBridge Unified communications Suite (UCS) is the integration of real-time communication services such as instant messaging (chat), presence information, Telephony (including IP telephony), video conferencing, call control and speech recognition with non real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).
| More About Unified Communication Suite :- | ||
SmartBridge Value Proposition |
SmartBridge Overview |
SmartBridge Inbound Features |
SmartBridge Call Routing |
SmartBridge IM Chat Solution |
Why Switch to Predictive Dialing ? |
Manual Vs Predictive Dialing |
SmartBridge Predictive Dialer |
Reporting and MIS |
Quality Monitoring |
CATI |
SmartBridge Application Agent |
SmartBridge Network Deployments |
NOC Support |
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